Terms and Conditions

General Privacy Policy of Loyal1 (Pty) Ltd

This is the general Privacy Policy of Loyal1 (Pty) Ltd ("Loyal1"), Northlands Corner Serviced Offices, Northriding, South Africa for the mobile application Loyal1 (“app”). The protection, as well as the lawful elicitation, processing and utilization of your data are of major importance for us. Therefore, the processing of your data strictly adheres to legal regulations. In the following, we want to inform you about how we elicit and utilize data. 
You can print or save this document by using respective functionality of your device. You can also download this document as a PDF and save it.

1. Nature, Scope and Purpose of Data Utilisation

In order to use the app it is necessary to disclose the provider of the respective rewards/loyalty card, as well as your individual customer number (compulsory statements). This data will be used for the contractually agreed purposes – which is the conversion into the corresponding barcode – and will be shown to the user within the app. In addition, the data will be used for general abuse protection and – if additionally agreed upon – for the provision of other services. You explicitly agree to the above described utilization of your personal data for the purpose of the service provision by Loyal1 covered by the contract. In order to enable you to use your data, it is stored at Loyal1 and on your device.

2. Third Parties

Loyal1 will on no account share your personal data with third parties without your prior explicit permission. An exception only applies if Loyal1 has a legal obligation to hand over the data to third parties (e.g. to investigation authorities).

3. Reports

Loyal1 occasionally discloses statistical information about app usage (e.g number of created rewards cards for a specific provider) in an aggregated form to the card providers. This data is exclusively not individualisable and therefore not person-related.

4. Information and Cancellation Rights

You have the right to be informed about stored data, its source and receiver, as well the purpose of its processing at any time. Furthermore, you can withdraw from the consent for data processing and utilization informally at any time with future effect. Ideally, please send a short e-mail containing information about the rewards cards you have stored in Loyal1 (card provider and customer number) to privacy@Loyal1.co.za. In the event of a withdrawal, your data – except for justified exceptions in cases of abuse – will of course be immediately and completely deleted.

5. Changes to the Privacy Policy

In the case of changes to this Privacy Policy you will be notified by writing or e-mail. You have the possibility to print or save this Privacy Policy at any time.

6. Contact Information

Your opinion on our Privacy Policy is very important to us. If you have any questions, please do not hesitate to contact us. In order to do so, please send an e-mail to privacy@Loyal1.co.za or write us a letter:

Loyal1 (Pty) Ltd
Postnet Suite 36, Private Bax X5, The Reeds, 0061, South Africa

 

Terms of Service for the use of the websites and mobile phone services of Loyal1

1. Your Acceptance

This is an agreement between Loyal1 (Pty) Ltd ("Loyal1"), the owner and operator of www.Loyal1.co.za (the "Loyal1 Site"), the Loyal1 app software the "Loyal1 Service", or the "Service", or "App" and you ("you" or "You"), a user of the Service. BY USING THE SERVICE, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS OF SERVICE, AND LOYAL1'S PRIVACY POLICY, WHICH CAN BE FOUND AT http://www.Loyal1.co.za/privacy, AND WHICH ARE INCORPORATED HEREIN BY REFERENCE. If you do not agree to any of these terms, you may not use the Service.

2. Loyal1 Service

These Terms of Service apply to all users of the Loyal1 Service. The Loyal1 provided status information may contain links to third party websites that are not owned or controlled by Loyal1. Loyal1 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, Loyal1 will not and cannot censor or edit the content of any third-party site. By using the Service, you expressly acknowledge and agree that Loyal1 shall not be responsible for any damages, claims or other liability arising from or related to your use of any third-party website.

3. Loyal1 Access

(1) Subject to your compliance with these Terms of Service, Loyal1 hereby grants you a non-exclusive, non-transferable license to download, install and Use the App on Your mobile device. This license is in respect of Your Use of the App only, provided that: (i) your use of the Service as permitted is solely for your personal, noncommercial use; (ii) you will not duplicate, transfer, give access to, copy or distribute any part of the Service in any medium without Loyal1's prior written authorization; (iii) you will not attempt to reverse engineer, alter or modify any part of the Service; and (iv) you will otherwise comply with the terms and conditions of these Terms of Service. 
(2) In order to access and use the features of the Service, you acknowledge and agree that you will have to provide Loyal1 with your loyalty card number. When providing your loyalty card number, you must provide accurate and complete information. You may never use another person's loyalty card number without their permission for the Service. 
(3) We will use our reasonable endeavours to make the App available to You at all times, but We cannot guarantee an uninterrupted or fault free service. 
(4) We reserve the right to make changes to the App or part thereof from time to time including without limitation, the removal, modification and/or variation of any elements, features and functionalities of the App. 
(5) You acknowledge You will not be able to access and Use certain functionalities of the App unless You have internet access through a GPRS, 3G or Wi-Fi connected mobile device. All traffic charges or access charges incurred due to the Use of the App are subject to Your agreed terms with your mobile network provider. 
(6) Without prejudice to our other rights and remedies, We reserve the right to temporarily or permanently suspend or disable your access to the App at any time without notice to You in the event you breach any of the provisions herein. 
(7) In the event that We, in Our sole discretion, considers that you are making any illegal and/or unauthorised use of the App, and/or your Use of the App is in breach of these Terms, We reserve the right to take any action that it deems necessary, including terminating without notice Your Use of the App and, in the case of illegal use, instigating legal proceedings. 
(8) We reserve the right to make any changes to the App or to discontinue any aspect or feature of the App without notice to You.

4. Claims of Copyright Infringement

If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please contact us to report possible copyright infringement and include the information required by the relevant Copyright Infringement Act as well as the following:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 
2. Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; 
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; 
4. Information reasonably sufficient to permit us to contact the complaining party; 
5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send this information to:

Loyal1 (Pty) Ltd
Postnet Suite 36, Private Bag X5, The Reeds, 0061, South Africa

5. Warranties and Liabilities

(1) We provides Users with access to the App free of charge and, to the maximum extent permitted by law, We shall not be liable for any loss, injury or damage of whatever kind caused in whole or in part by Use of the App or the Content, or by any failure, delay, interruption or otherwise of the provision of the App or the Content, or by Our failure to perform any of Our obligations under these Terms. The Content is provided to Us by third parties and We do not guarantee that the loyalty card numbers, promotions, coupons, information and advice are accurate or valid. You are advised to check any discounts or promotions have been applied and are still valid prior to committing to any purchase. 
(2) In no event shall We be liable to You for any special, indirect, incidental or consequential damages, including loss of profits and goodwill, business or business benefit. 
(3) To the maximum extent permitted by law, We expressly exclude all representations, warranties, obligations and liabilities in connection with the App, and the information provided therein. 
(4) Links to third party websites and companies may appear on the App. We accept no responsibility for the availability, suitability, reliability or content of such third party websites and does not necessarily endorse the views expressed within them.

6. Indemnity

You agree to defend, indemnify and hold harmless Loyal1, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Loyal1 Service; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right. This defense and indemnification obligation will survive these Terms of Service and your use of the Loyal1 Service.

7. General

(1) You may print and keep a copy of these Terms, which form the entire agreement between You and Us and supersede any other communications or advertising with respect to the App. These Terms may only be modified with Our prior written consent. We may alter or amend these Terms at any time, with immediate effect and without notice. By continuing to use the App after such alteration, you will be deemed to have accepted any amendment to these Terms. (1) Subject to your compliance with these Terms of Service, Loyal1 hereby grants you a non-exclusive, non-transferable license to download, install and Use the App on Your mobile device. This licence is in respect of Your Use of the App only, provided that: (i) your use of the Service as permitted is solely for your personal, noncommercial use; (ii) you will not duplicate, transfer, give access to, copy or distribute any part of the Service in any medium without Loyal1's prior written authorization; (iii) you will not attempt to reverse engineer, alter or modify any part of the Service; and (iv) you will otherwise comply with the terms and conditions of these Terms of Service. 
(2) These Terms and their performance shall be governed by and construed in accordance with the laws of South Africa and the parties hereby submit to the exclusive jurisdiction of the courts of South Africa. 
(3) You agree that because of the unique nature of the App and Our proprietary rights therein, a demonstrated breach of these Terms by you would irreparably harm Us and monetary damages would be inadequate compensation. Therefore, you agree that We shall be entitled to preliminary and permanent injunctive relief, as determined by any court of competent jurisdiction to enforce the provisions of these Terms. 
(4) If any provision of these Terms is declared void, illegal, or unenforceable, the remainder of these Terms will be valid and enforceable to the extent permitted by applicable law. In such event, the parties agree to use their best efforts to replace the invalid or unenforceable provision by a provision that, to the extent permitted by the applicable law, achieves the purposes intended under the invalid or unenforceable provision. 
(5) Any failure by any party to these Terms to enforce at any time any term or condition under these Terms will not be considered a waiver of that party's right thereafter to enforce each and every term and condition of these Terms. 
(6) Neither party will be responsible for delays resulting from circumstances beyond the reasonable control of such party, provided that the nonperforming party uses reasonable efforts to avoid or remove such causes of non-performance and continues performance hereunder with reasonable dispatch whenever such causes are removed.

If you feel that any materials appearing on the App are in objection to your copyright please contact us by e-mailing at info@loyal1.co.za providing full details of the nature of your complaint and the materials to which the complaint relates.